What we are about

We’re looking for passionate individuals eager to showcase Scottsdale. As an Ambassador, you’ll be the go-to person for visitors in Old Town Scottsdale, offering insights on getting around and must-see spots. Your commitment is key to the success of our program, and we value the time and energy you bring to creating memorable experiences for our visitors.

Register to Become an Ambassador

Staffing Opportunities

Help us welcome visitors by staffing information carts in Old Town from October through May. Commit to at least 30 hours a year. Volunteer roles include:

Cart Shifts
2-3 hour shifts between 10 a.m. - 6 p.m. (Historic Old Town) or 11 a.m. - 3 p.m. (5th Avenue).
Roving
Walk around Old Town, assisting visitors and meeting local merchants.
Special Events
Support major events like Spring Training, Western Week, Scottsdazzle and a variety of other events.
Stocking
Deliver supplies to carts & kiosks once a month.
Farmers Market
Host an info booth on Saturday mornings.
Walking Tours
Lead guided walking tours. (training provided)

Training & Recognition

As an Ambassador, you'll receive a uniform and name badge to help visitors recognize you. A background check is required for all volunteers. Your first shifts will be guided by a seasoned Ambassador, and you'll always work with a partner. Each fall, a mandatory orientation covers the latest updates in Old Town, and weekly emails keep you informed about events and changes. Additional training sessions are available throughout the season. In the spring, we celebrate your contributions with a special recognition event to honor your efforts.

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Tell us about your experience

Were you helped by an Ambassador today? We'd love to know about your experience. Please share a brief description of your interaction and how it made your visit to Old Town Scottsdale more enjoyable. Your feedback helps us continue providing exceptional service!

Ross Heyl
Program Coordinator
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