Get Help with City Services
Scottsdale’s Constituent Services team is here to make it easier for residents to get help, report concerns, and connect with city services. Whether you need quick self-service or one-on-one support, we’re your go-to resource for resolving community issues.
How we help:
- Report issues anytime with ScottsdaleEZ, our self-service tool for things like potholes, graffiti or code concerns—available 24/7.
- Speak to a live representative by calling 480-312-3111, Monday through Friday, 8 a.m. to 5 p.m., for general questions or help navigating city services.
- Get personalized support from our Constituent Services team for more complex concerns. We’ll guide you through your issue and work across departments to find solutions.
- Neighbor-to-neighbor help through our mediation program, offering support to resolve community conflicts peacefully.
Our team is based in the City Manager’s Office and includes liaisons, service advisors, the ADA/Title VI Coordinator, and staff who help coordinate citywide responses. We’re committed to making your experience with the city faster, simpler, and more responsive.
Call us! 480-312-3111
Our call center staff are here to help answer your general questions and help direct you to the proper person in the city. Call Monday - Friday 8 a.m. to 5 p.m.
