In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Scottsdale will not discriminate against qualified individuals on the basis of disability in its services, programs or activities.
Notice under the Americans with Disability Act (ADA)
The ADA prohibits discrimination on the basis of disability. Under the law, the City of Scottsdale must ensure that its programs, services and activities are readily accessible and usable by qualified persons with disabilities. As a public entity, the city will reasonably modify its policies, practices and procedures to ensure the full participation of everyone.
Employment:
The City of Scottsdale does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disability Act (ADA).
Effective Communication:
The City of Scottsdale will provide appropriate auxiliary aids and services, including qualified sign language interpreters, assistive listening devices, and materials in alternative formats, whenever necessary to ensure effective communications for qualified persons with disabilities.
Modifications to Policies and Procedures:
The City of Scottsdale will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all city programs, services and activities.
Complaints that city programs, services or activities are not accessible to persons with disabilities should be directed to the City of Scottsdale's ADA Coordinator, Jordan Borboa.
Requesting Accommodations
Making city services and facilities accessible to everyone is a priority to Scottsdale.
Submit a Request for Accommodations or Modifications
City of Scottsdale Programs and Events
Whether you are considering attending a Parks and Recreation class, libraries speaker, Green Building workshop, Council meeting, development open house, or any of the many city-sponsored programs or activities, disability-related accommodations can be requested to assist you to be a participant, or to more fully enjoy that participation.
Requests should be made to the contact person for that particular activity or program or by contacting us via email.
Need for alternate format materials
We can provide any printed city publication in an alternate format upon request. These formats include large print, audio cassette, electronic text via disc or email, or Braille. Alternate format materials require time to convert, so request must be made in advance if they are to be available at the time of the program or activity.
Need for an interpreter for the deaf and hard of hearing
Requests for interpreters, such as an ASL sign language interpreter, signed English interpreted, or oral interpreter, should be made as early as possible to allow time to arrange accommodation. Every effort will be made to obtain interpreters with less than a two-week notice, however they cannot be guaranteed with this shortened time period.
City Pedestrian Ways
The City of Scottsdale has a rotating maintenance schedule for sidewalk and intersection maintenance, and they are constantly being improved with new development. If you have difficulty traversing a specific area of the city due to the need for sidewalk access, or audible pedestrian signals, please request those improvements with Streets and Alleys, Streetlight and Traffic Signal Maintenance, at 480-312-5620 or report them online.
Report Sidewalk, Street Light, or Traffic Signal Accessibility/Maintenance Issues.
City Facilities
The City of Scottsdale is striving to improve and maintain its aging facilities in accordance with city, state and national building codes. While the majority of our sites are accessible, you can call to confirm that a location is barrier-free, to determine the nearest accessible parking location or drop-off area, or for the closest public transit stop.
To report concerns accessing city owned or maintained facility, contact us at 480-312-2500.
Community Facilities and Events
The City of Scottsdale does not have jurisdiction over privately owned community facilities, and events not sponsored by the city. Therefore, requests for accommodation to these cannot be made through the City of Scottsdale Office of ADA.
Work directly with the business, event sponsor or housing provider to let them know of your needs. Most often, they will be responsive once they understand what is being requested and why. Here are a few resources for you to refer to when requesting accommodations from the community providers.
Resources for Business Owners, Event Producers or Housing Providers/Landlords:
- Who has obligations?
- ADA Business Document links
- Barrier removal for parking
- Barrier removal overview
- Accessible temporary events
- Reasonable accommodations under the Fair Housing Act
- Fair Housing Accessibility FIRST
Developer Resources
The city has adopted and uses the standards from the following documents for accessible design and building codes:
- 2012 International Building Code (IBC)
- ADA Technical Assistance Manuals
- 2010 ADA Standards for Accessible Design
For more specific information on how these standards apply to Scottsdale development, consult the following:
- Scottsdale Design Standards & Policy Manual (DS&PM), Disability Accessibility
- 2008 City of Scottsdale MAG Supplement Standard Details
- City of Scottsdale Codes & Ordinances (Disability Related)
ADA Team for Scottsdale
Members of the public may file an ADA complaint using the Accessibility Complaint Form and may submit a request for an accommodation using the Request for Accommodation Form.
For additional assistance, ADA accommodations, complaints, questions, and concerns can be made to the Citywide ADA Coordinator or directly to the relevant city department below.
Department | Contact |
---|---|
Office of Diversity and Inclusion | Jordan Borboa Citywide ADA Coordinator |
Scottsdale Airport | Matthew Johnson |
Business Services | Whitney Pitt |
City Clerk | Ben Lane |
City Court | Jennifer Ilten |
Senior Centers | Eugenio Munoz-Villafane |
Housing and Community Assistance | Mary Witkofski |
Human Resources | Darlene Ganger |
City Facilities | Robert Franklin |
Scottsdale Fire Department | Mark Zimmerman |
Scottsdale Police Department | Brandi Clark |
Digital Accessibility | Alan Christensen |
City of Scottsdale Libraries | Leslie Gn |
Adaptive Recreation | Kelsey Lamper |
City Parks | Erin McKallor-Quill |
Paratransit Services | Joan Freeman |
Streets, Sidewalks, and Public Rights of Way | Nathan Domme |
Solid Waste Management | Waymond Allan |
Safety and Risk Management | Saul Anaya |
Tourism and Events | Erin Barry |
WestWorld | Ernst Jones |
Last Updated: Nov 14, 2024