WaterSmart Portal
WaterSmart is a free water monitoring portal for all Scottsdale Water Customers. It provides the ability to view and manage water usage for individual water account(s).
Customers can:
- See water use data via comprehensive graphics
- Use the online leak assistance tool
- Receive water saving tips
- Download water use data
- Sign-up for notifications and customize communication preferences
- To determine if your service address is eligible for leak alerts, jump to the Getting Hourly Water Use Data
Sign-up and Login
- How do I login to WaterSmart?
Once you are signed up for an Online Utility Account, and have added your water account to this portal, you will have access to register and/or login to WaterSmart.
How to register and/or access your WaterSmart Portal
- Login or create an Online Utilities Account at Scottsdaleaz.gov/utilities
- If you need additional assistance logging in, follow the steps in our FAQ section or call Utility Billing at 480-312-2461.
- Select the Accounts dropdown tab and click on your water account.
- Click on the blue WaterSmart button
displayed on that screen.
Conservation Tip: Bookmark https://Scottsdale.WaterSmart.com to quickly access your WaterSmart Portal. Sign in using your Online Utilities Account credentials, and it will redirect to your WaterSmart Portal's home page.
Getting hourly water use data
Scottsdale is currently allowing for monthly water meter reads to be viewed as hourly readings using Advance Metering Infrastructure (AMI). This is a complex process based on digital signal distancing, physical location of receiver infrastructure and resource availability. This is a multi-year process with an expected completion date of 2030.
As of December 2025, approximately 67% of Scottsdale's water customers have access to hourly data. View the map below to see how Scottsdale Water is expanding its AMI capabilities.
AMI Area Map
Enter your address in the box to get more details to view your AMI status.
- What is AMI Technology?
Water use data from a water meter is encrypted and securely transmitted through Scottsdale’s Advance Metering Infrastructure (AMI). This same data is then displayed by WaterSmart for customer review.
Once a customer has AMI data, they can better manage their water usage. The goal of Scottsdale’s AMI network is to enhance customer service, increase water-use efficiency, and provide more options for customers to understand how they use their water.
Notice: WaterSmart is a helpful tool to track your water use, but alerts and data updates may occasionally be delayed or missed. Customers are responsible for monitoring their own water use and meter. The city of Scottsdale is not liable for water use or repair costs that occur due to missed or delayed alerts.
- I only see my monthly water usage; how can I see it hourly?
Scottsdale is working diligently to give its customers more transparency on their water consumption by providing hourly water use data. Individual accounts without the associated infrastructure for data transfer cannot have hourly data until the AMI infrastructure is put in place. Currently, about a third of customers do not yet have the infrastructure needed to provide hourly water use data. This is a multi-year process with an expected completion date of 2030.
Frequently Asked Questions
If you are looking to access the WaterSmart portal, we recommend starting with our WaterSmart Login Flow Chart (PDF). For information regarding the registration process through your online utilities account and WaterSmart data analytics, read our FAQ guides.
Notice: WaterSmart data and alerts are provided as a courtesy and are not guaranteed. Customers are responsible for monitoring their own water use.
Assistance
Online utility registration, Utility FAQs, Utility Billing: 480-312-2461 or email.
WaterSmart analytics and data review, Water Conservation: 480-312-5650 or email.
Last Updated: Dec 19, 2025
Scottsdale Water Resources
9312 N. 94th St. Scottsdale, AZ 85258Hours
| Monday | 7 a.m. - 4:30 p.m. |
| Tuesday | 7 a.m. - 4:30 p.m. |
| Wednesday | 7 a.m. - 4:30 p.m. |
| Thursday | 7 a.m. - 4:30 p.m. |
| Friday | 7 a.m. - 4:30 p.m. |
| Saturday | Closed |
| Sunday | Closed |